Archive for February, 2015

Customer Love Spiral - DNA of an Always-on ApproachLove your way to a lifetime of customer value
You & your audience, sitting in a tree. K-I-S-S-I-N-G-!

Today’s economy is all about connections, relationships, and the people who share them. And like the dating process, each step of the journey requires just the right touch — in the right way — at the right time — to build a relationship and fall in love.

The Customer Love Spiral is a way to map the path of that relationship and align teams to measurable, connected goals for a lifetime of customer value.